Thursday, August 13, 2009

Antivirus keeps shutting down?

I recently installed Norton 360 on my computer. A message pops up now saying that the symantec service platform is not working and will be shut down. This is a Windows message. Norton 360 also pops a message up saying a norton 360 process has stopped running, restart to ensure stable operation. Any help on what this may be? I have Windows Vista, and i've ran a detailed scan through 360 for viruses and haven't found anything.



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I have used AVG Anti Virus, Zone Alarm Firewall, Spy-bot Search and Destroy and Ad Aware both spyware killers for years. They are all free for personal use and I have had no trouble with Viruses Trojans etc. AVG does not slow the system down as much as some other products and Zone Alarm allows a lot of personal configuration unlike the Windows Firewall. They can all be downloaded from the following link. http://www.computeractive.co.uk/... On the home page select downloads and then the appropriate category.I also use Windows Defender from the Microsoft site. It is safe to use two anti-spy products but never use more than one A/V as it can cause conflicts. You should run A/V and anti spy weekly. Hope this helps.



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I would recommend that you get rid of Nortons and replace it with something better. You will notice on this forum there are people experiencing problems with Nortons every day. It tells a story.

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